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Tags: App fails to connect to Hub total 1 .
Android App Connection to X1 Hub
Good Day, For the life of me, I can't get past Step 1. I am using app version 3.2.9 and the X1 hub I h...
Leechline
1 year ago
634
1
1
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Latest comments
Thank you for your interest in our products. We do not have the code for this specific device in our database, but we do have a code for a similar model. Please refer to: Brand: Matrix Model: 4x2 HDML Matrix Also our remote supports infrared learning. If the similar code does not work, you can also try infrared learning.
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.
The solution above if for X1. I had the same problem in my 2 year old U2 and was able to fix it, but the process is slightly different. The case is held together by 7 screws, 5 in the battery compartment and 2 under the rubber foot at the other end. Once those are removed, the two case parts can be separated using a thin plastic wedge to pop it apart at a few snap in spots along the sides. Note that there is a co-ax antenna cable attached to the back and plugged into the circuit board which must be unplugged. Next, there are screws holding the circuit board in place. It is not necessary to disconnect the display. Finally, I sprayed the sensor at the end of the scroll wheel with DeoxIT D-5 which I had on hand. Obviously the sensor is a bad component, hopefully the manufacturer has learned their lesson.
FWIW, I was able to solve this similar to the Node-red solution above, but just using a Home Assistant webhook. http://bbs.sofabaton.com:8091/post/1897
For Home Assistant I added a web hook that takes the incorrectly serialized JSON, deserializes it and forwards it. This is the yaml for the "Then Do" ``` action: remote.send_command target: entity_id: "{{ (trigger.json | from_json).entity_id }}" data: command: "{{ (trigger.json | from_json).command }}" num_repeats: 2 delay_secs: 0 hold_secs: 0 ```
